Customer Care

Posted Sep 13      Lagos Mainland, Lagos, Nigeria
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Job Type
Full-time
Responsibilities
.Maintains call center database by entering information.
Keeps equipment operational by following established procedures; reporting
malfunctions.
Updates job knowledge by participating in educational opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and
different requests; exploring opportunities to add value to job accomplishments.
Requirements and Skills
Should be a honest and sincere person
must be fast talker
must be a fast thinker at all times
must be discipline to his/her duties
Team work ability
Minimum Qualification Requirements
HND/ B.Sc/M.Sc with minimum of two years working experience
Minimum Experience
2 years

Ad details

Detaz global Nigeria needs all interested applicants to go through the following job duties below before applying.
1. Customer care representative Determines requirements by working with customers.
2. Answers inquiries by clarifying desired information; researching, locating, and
providing information.
3. Resolves problems by clarifying issues; researching and exploring answers and
alternative solutions; implementing solutions; escalating unresolved problems.
4. Fulfills requests by clarifying desired information; completing transactions;
forwarding requests
5. Sells additional services by recognizing opportunities to up-sell accounts; explaining
new features.
6. Maintains call center database by entering information.
7. Keeps equipment operational by following established procedures; reporting
malfunctions.
8. Updates job knowledge by participating in educational opportunities.
ALL CV/RESUME BE SUBMITTED THROUGH (PLEASE ONLY RESTRICTED TO LAGOS STATE RESIDENCE ONLY)
NB: ALL APPLICATION CLOSES ON 25th, NOVEMBER 2017.

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